Most email providers are now filtering messages based on content, subject line, or the sender's address and may put your email into a bulk or junk mail folder. To avoid this, make sure to add @dreampublications.com and @dreamhm.com to your "approved sender" list or "whitelist". You can also add us to your "address book."

If you have recently installed new spam filter software, make sure you check the settings to allow emails from @dreampublications.com and @dreamhm.com. The "default" settings are often much more restrictive than you might wish.

Checking for Lost Mail

If you have requested an email from us and have not received it or have not received a ship notice or order confirmation, our email may have been moved to your "Spam, Junk, or Bulk" folder. Below is a list of the most common email providers and how to change your settings to allow our emails to get through the filters.

AOL Users:
Please check your "Spam" folder. If you find our email there, select our email and click "This is Not Spam." This will help future messages get through.

To avoid our emails from getting moved to your "Spam" folder:

1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter @dreampublications.com and additional information if you wish.
4. Click Add Contact button in the popup to finish.
5. Repeat for @dreamhm.com

Hotmail Users:
Please check your "Junk email" folder. If you find our email there, select our email and click "Not Junk." This will help future messages to get through.

To avoid our emails from getting to your "Spam" folder:

1. Click Settings , then choose Options
2. Under "Junk email" choose "Safe senders"
3. Enter this domain: @dreampublications.com
4. Click Add
5. Repeat for @dreamhm.com

Yahoo Users:
Please check your "Spam" folder. If you find our email there, select the email and click "Not Spam." This will help future messages to get through.

Gmail Users:
Please check your "Spam" folder. If you find our email there, select the email and click "Not Spam." This will help future messages to get through.

Outlook Users:

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter @dreampublications.com and additional information if you wish.
7. Click OK to finish.
8. Repeat for @dreamhm.com

iOS Devices - iPad, iPhone:
1. In the default email client, tap the sender and add to either a new contact or an existing contact.

Android Devices - Samsung, Google Nexus, others:
1. In the default email client, tap the picture of the sender and add to contacts OR select "Report not spam"